Who cares about a virtual fist bump?
Customer service isn’t just a face to face, person to person interaction. It translates into our digital lives and good customer service for a brand can go a long way to translate a digital connection into the sale of a product. People can find you online through many different channels and how you treat them is just as important as how you’d treat a customer walking into your winery. While winery life is busy and no one really has the time they need to get everything done,